Incomprehensible digital world
Information technology wizards often coin new words and their jargon is confusing. Much of these await handling in a statesman-like manner
We are living in the age of digitisation and now the pandemic has made it much more universal and in a much lesser span of time than would have been otherwise possible. The multiplication of online platforms and transactions of almost every variety has almost divided the world community into categories, depending upon their facility with this process and medium. The “traditional” mom-and-pop set-ups, dealing with maintenance and services, have been speedily eliminated in favour of the do-it-yourself (DIY) culture and by online instructional videos. There would be nothing to grudge that if two things were ensured. First, the basic infrastructure for online communication as and when needed. Second, credible skills at the responding digital end to diagnose the problem and articulate it in comprehensible terms. Both of these clearly need far more attention than currently seems to be the case. This is not to find fault but to emphasise an essential pre-condition for digital maintenance services. The proposition of both infrastructure and skill take time to reach a level of maturity, making them amenable for use. If it is […]